Delivery Information
🚚 Delivery Information
At KSP Edaran Sdn Bhd, we specialize in delivering high-quality building materials—including steel, piping, and other heavy-duty products—throughout West Malaysia. Here’s what you need to know about our delivery service.
📍 Delivery Coverage
We deliver to all states in West Malaysia, including:
- Selangor / Klang Valley
- Negeri Sembilan
- Johor
- Penang
- Perak
- Melaka
- Pahang
- Kedah
- Kelantan
- Terengganu
⚠️ Note: We currently do not deliver to East Malaysia (Sabah, Sarawak) or internationally.
📦 Delivery Methods
| Delivery Method | Description | Suitable For |
|---|---|---|
| Standard Truck Delivery | 2–5 working days via our fleet or partner logistics | Heavy items like steel, long pipes |
| Express Delivery | 1–2 working days (selected areas only) | Urgent orders |
| Courier Delivery | 1–3 working days via third-party courier | Small items like tools or fittings |
| Self Pickup | Available at our warehouse (by appointment) | Customers with own transport |
📅 Estimated Delivery Time
| Area | Estimated Time |
|---|---|
| Klang Valley & Nearby | 1–2 working days |
| Other West Malaysia States | 2–5 working days |
| Remote Areas | 5–7 working days |
Our team will confirm your delivery date after your order is placed.
💵 Delivery Charges
Delivery fees are calculated based on:
- Total weight or volume
- Delivery zone/location
- Delivery method (standard or express)
The exact cost will be shown during checkout.
🎉 FREE DELIVERY PROMOTION
We’re pleased to offer FREE DELIVERY for qualifying orders:
- ✅ Minimum order value: RM3,000.00
- ✅ Includes selected items marked as “Free Delivery Eligible”
🔍 Look for the “Free Delivery Eligible” badge on product pages.
Note: Free delivery applies to most areas in West Malaysia. Additional charges may apply for remote or restricted-access areas.
🛠️ Important Delivery Notes
For large or heavy materials, please ensure:
- There is adequate unloading space
- Forklift or crane access is available if required
- A person is present on-site to receive the goods
🔁 Returns & Issues
If your order arrives damaged or incorrect:
- Notify us within 24 hours of receiving your goods
- Send supporting photos and your order number
- Our team will coordinate a return or replacement (subject to terms)
📞 Need Help?
For custom logistics, bulk orders, or assistance with delivery:
- Hotline: +60162734394
- Email: ksp.sorder@gmail.com
- Live Chat: Available Monday–Saturday, 9AM–6PM
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